Texas Culinary school students with an interest in entering the hospitality or restaurant industry should take note of this story out of Spring, Texas, for a view into the tough decisions restaurant managers are faced with. A local of Spring, Miranda Sowers, is an active member of the community and mother of three daughters: an infant, Reagan, Lauren, 4 and Katelyn, 8. She has indicated to multiple news outlets that she feels vilified after having been asked to leave a local establishment, Brother’s Pizza Express, for committing an act that she believes was entirely within the realm of decency and courtesy.
Sowers was eating dinner with her three children at the pizzeria when she realized that Reagan, her youngest, required a diaper change. As any parent would in that situation, she entered the bathroom to conduct the change and found that there were no changing tables in the establishment.
Sowers indicated to KHOU, a Houston television station, that she inferred the best thing to do would be discreetly change the child at the table.
“I thought you know what, I’ve got my own changing pad, she’s tiny, she fits right here on the chair,” Sowers said. “So I laid her down quickly and quietly changed her diaper.”
The decision did not sit well with multiple patrons, who spoke to the managers of Brothers Pizza Express. Sowers’ food was brought out to her in to-go containers and she and her family were asked to leave. Sowers was greatly offended, and has gained some support from fellow parents, but most people seem to err on the side of the restaurant. Bessa Lala, who owns the restaurant along with several family members, told KHOU that she felt the act was completely inappropriate and ran her the risk of potential business.
“How would you feel?,” asked Lala. “You’re sitting there eating. I don’t want to lose all these other customers because they see a dirty diaper.”