Our Commitment to Privacy
What Information Do We Collect?
When you visit our Website you may provide us with two types of information: (1) personal information you knowingly choose to disclose that is collected on an individual basis and (2) Website use information collected on an aggregate basis as you and others browse our Website.
(1) Personal Information You Choose to Provide
Credit Card Information
If you choose to purchase products or services from us, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:
- Mailing address
- Email address
- Credit card number
- Home and business phone number
- Other personal information
- Email information
In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
(2) Website Use Information
Similar to other commercial Websites, our website utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you have the opportunity, at any time, to notify us of your desire not to receive these offers.
What Are Cookies?
Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Website by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from webpage to webpage and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information We Collect from Cookies?
We use website browser software tools such as cookies and Web server logs to gather information about our website users’ browsing activities, in order to constantly improve our Website and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our customers and prospective customers.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.
Third Party Agencies and Tracking
We have contractual relationships with advertising agencies. Our advertising agencies (Validated Insights Inc., Ai Creative and Education Dynamics), may also utilize third-party cookies and other tracking technologies to identify you. These measures are used to enhance your experience with our site, to make it more relevant to you, and to measure the effectiveness of our campaigns.
Tracking Options and California Do Not Track Disclosures
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. As our client, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending an email to [email protected].
Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
Sharing Information with Strategic Partners
If we enter into strategic marketing alliances or partnerships with third parties, we will not share any personal information about our customers or potential customers. Your information has been given to the Auguste Escoffier School of Culinary Arts, and it will be only used by Auguste Escoffier School of Culinary Arts.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing [email protected]. You can request to update, add, or remove any information at any time.
Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales, website traffic patterns, and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Information for California Consumers
The California Consumer Privacy Act of 2018 (“CCPA”) grants a right of privacy certain rights and protections to California residents. This section is intended to further describe the categories presented in the updated act including (a) what personal information is being collected about them; (b) whether or not their personal information is being shared or disclosed and to whom (c) the right to say no to the sale of personal information; and (d) the right to access their personal information.
Categories of Data AESCA Collects: We collect the following categories of data: (a) identifiers, such as a name, email address, telephone number, physical address, unique personal identifier (such as student ID), online identifier, IP address, account name, Social Security number, driver’s license number; (b) personal identifiers under Cal. Civ. Code § 1798.80(e), such as education, employment status, bank account information, credit card or debit card number, financial information; (c) protected classification characteristics under California law, such as age, marital status, gender, veteran or military status; (d) commercial information, such as products or services obtained, or considered, or other purchasing or consuming histories or tendencies; (e) internet activity, such as browsing history and search history information; (f) geolocation data; (g) professional or employment information, such as consumer-reported current or past job history; (h) inferences drawn from some of the information above (e.g., email open rates and time).
CCPA Rights: The CCPA requires certain rights and protections to California residents including: (a) the right to request that we delete any “personal information” that we have collected from you; (b) the right to request that we disclose the categories and/or specific pieces of personal information collected and sold; and (c) the right to direct us not to sell their “personal information”. “Personal information” is defined under the CCPA as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.”
California residents who would like to submit a Request to Know, Delete, or Opt-Out should request an opt-out by emailing us at [email protected] or by calling us at 1-855-983-5997 . We will use your email address to verify your identity. Provided we are able to confirm your identify, we will respond within 30 days of your request.
Demographic & Personal Information: we may collect your name and address if you have requested information from us or have been an active student with us at any point. We also collect phone numbers and email addresses. We may also collect your information regarding your age, gender, race or ethnicity if that was appropriate information based on your relationship with our institution.
Educational Platforms: We collect information you post in a public space on our E-learning platforms. This may include posts you make discussion boards, live chat sessions or social media pages.
Device and location information: We collect the type and make of device you use to access our Platforms. We may also collect information about the browser you are using. We might look at what site you came from, or what site you visit when you leave us. We may collect information across the devices you use to access our Platform. If you use our app, we might look at how often you use the app and where you downloaded it. This might include your device identification number, IP address or mobile operating system. We may also collect location information. This may include precise location information from your device such as your location when you are on or near campus.
Enrollment and payment information: We collect information in your application for admission and financial aid applications. This includes Social Security number and date of birth. It also includes citizenship or military status. We may also collect information about other schools you have attended and income history. We might also collect your credit card or bank account number and billing address.
What About Other Websites Linked to Our Website?
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website.
Triumph Higher Education Corporation
150 North Martingale Rd.
Schaumburg, IL 60173
Updated on December 30, 2019